What is a Likert scale and how to apply it
Competition acts as a market regulator , preventing unhealthy interventions. It also encourages companies to be in constant motion, thus […]
Competition acts as a market regulator , preventing unhealthy interventions. It also encourages companies to be in constant motion, thus […]
Competition acts as a market regulator , preventing unhealthy interventions. It also encourages companies to be in constant motion, thus
7 out of 10 startups do not have a formal customer service strategy, according to Zendesk’s Startups CX Benchmark study
Analyzing internal and commercial processes should be one of your priorities if you plan to improve sales in your company
Although writing a business plan is a fundamental tool for the success of any business, 80% of companies still do
Building a sales management report allows you to improve the plans and campaigns you have scheduled and helps you make
A study published in The Multichannel Customer Care Report indicates that depending on the customer’s need or available time, they
The call center is therefore made up of online platforms as well as physical structures capable of receiving calls
Sales closing techniques are strategies that sellers use at key moments in the purchasing process to convert people interested in
Knowing the calculations that ne to be appli, in addition to constantly analyzing the returns, will allow you to develop
Some studies have shown that 34% of consumers would be motivat to promote their favorite brand with content relevant to
Psychologist Burrhus Freric Skinner later introduc the term operant conditioning , to refer to the modification of future behavior ,