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Market Research: What are they and why are they important for your company?

We are fac with a market mark by continuous change, with customers whose nes increase, their preferences vary and they […]

This means that customer service achieves its goal through supporting consumers relational marketing . Many companies have a dedicated department

The definition of relationship marketing refers to the strategy that brands use to connect with their customers and potential customers

As a salesperson, you must be aware of the ne to train yourself, take sales and customer service courses ,

That’s why, in this post we explain what a silent client is and what their characteristics are , how to

But what are the steps to grow and stand out on this social network? First, you need to start with

This change comes with some challenges: how to establish a professional routine at home, how to adapt the environment to

Regardless of the industry they operate in, organizations that take these elements into account tend to deliver customer service more

Process automation is the use of technology to perform recurring tasks. Its goal is to minimize manual activities and

Competition acts as a market regulator , preventing unhealthy interventions. It also encourages companies to be in constant motion, thus

Competition acts as a market regulator , preventing unhealthy interventions. It also encourages companies to be in constant motion, thus

7 out of 10 startups do not have a formal customer service strategy, according to Zendesk’s Startups CX Benchmark study